Our Process
- Planning & System Design: In this critical phase we work with you to determine the ideal combination of equipment and functionality. every system is custom tailored to your specific wants, needs, and budget. We begin with a ‘Scope of Work’ document and modify it until you are satisfied that we fully understand all of your goals. We then provide a fixed quotation with itemized equipment and labor, ensuring complete clarity of both functionality and cost.
- Trade Coordination: We take great pride in attending to details and collaborating with other trades to make certain that our work enhances your home while preserving the craftsmanship, beauty, and functionality provided by your architect, builder, and interior designer.
- Installation, Programming, and Calibration: We go to great lengths to guarantee maximum reliability and performance of everything we do. Our highly trained in-house installation staff takes our quality of service VERY seriously. Cables are organized, labeled, and documented; all items are installed and connected to the highest standards; and your home is treated with extraordinary care. We also utilize the latest in audio and video calibration equipment and techniques to satisfy even the most particular of video or audiophiles.
- Service and Support: Providing ongoing support for our clients is a responsibility we take very seriously. As today’s technology changes at an ever increasing rate, our goal is to be your trusted first point of contact. We are here to help, whether you’re upgrading a whole system or just one component. Even the simplest service call or product warranty repair will be handled in a timely and professional manner.